Privacy Policy

This Privacy Policy describes how LeadWise Connect, a brand operated by Lavish Bookings LLC (“LeadWise Connect,” “we,” “us,” or “our”), collects, uses, and protects information in connection with our website, marketing services, and messaging platform (collectively, the “Services”). By using our Services or providing your information to us or to a business that uses our platform, you agree to the practices described here.

Information We Collect

We collect information you provide directly and information collected automatically when you interact with our Services:

• Contact information — name, business name, email address, and phone number you submit through forms or when requesting service.
• Business information — details about your company, trade, and the challenges you want help with.
• Usage data — IP address, browser type, pages visited, and similar analytics collected through cookies and standard web technologies.

How We Use Information

We use the information we collect to provide and improve our Services, respond to inquiries, deliver the marketing and communication services our clients have engaged us for, send service-related and follow-up communications, and comply with legal obligations.

SMS / Text Messaging & Mobile Information

LeadWise Connect operates an SMS messaging platform on behalf of contracting businesses. When you submit a service request or booking through a LeadWise Connect–powered form or booking page and check the SMS consent box, you agree to receive appointment and request confirmations and other service-related text messages sent by LeadWise Connect on behalf of the business you contacted. Every message identifies LeadWise Connect and names that business; LeadWise Connect is the sender of record, and your replies are routed back to the business.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent are not shared with any third parties or affiliates under any circumstances.
• Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or email hello@leadwiseconnect.com.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our Services (such as hosting, analytics, and messaging infrastructure providers), and only to the extent necessary for them to perform those services. We may also disclose information when required by law or to protect our legal rights. As stated above, mobile phone numbers and SMS consent data are never shared with third parties or affiliates for marketing purposes.

Cookies

We use cookies and similar technologies to remember preferences and understand how our Services are used. You can disable cookies through your browser settings, though some features may not function as intended.

Data Security & Retention

We use commercially reasonable safeguards to protect your information. We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at hello@leadwiseconnect.com. You may opt out of marketing emails using the unsubscribe link in any message, and out of text messages by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our Services after changes are posted constitutes acceptance of the updated Policy.

Contact Us

LeadWise Connect (Lavish Bookings LLC)
Tampa, Florida
Email: hello@leadwiseconnect.com